Privacy Policy
How we collect, use, and protect your personal information
Last updated: January 2024
Introduction
dapper-space respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and share information about you when you use our website and services.
Information We Collect
We may collect the following types of personal information:
- Identity Data: Name, driver's licence details, date of birth
- Contact Data: Email address, postal address
- Transaction Data: Details of rentals, payments, and booking history
- Technical Data: IP address, browser type, device information, pages visited
- Usage Data: How you use our website and services
How We Collect Your Information
We collect information through:
- Direct interactions when you make a booking or enquiry
- Automated technologies such as cookies when you browse our website
- Third parties such as payment processors
How We Use Your Information
We use your personal data for the following purposes:
- To process and manage your vehicle rental bookings
- To communicate with you about your reservations
- To verify your identity and driving credentials
- To process payments and refunds
- To improve our website and services
- To comply with legal obligations
- To send service-related communications
Legal Basis for Processing
We process your personal data on the following legal grounds:
- Contract: Processing necessary to fulfil our rental agreement with you
- Legal obligation: Processing required by Australian law
- Legitimate interests: Processing for our business operations where your rights are not overridden
- Consent: Where you have given explicit consent for specific purposes
Data Sharing
We may share your personal data with:
- Payment processors to handle transactions
- Insurance providers for coverage purposes
- Law enforcement agencies when required by law
- Service providers who assist our operations
We do not sell your personal information to third parties.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, typically for seven years after your last transaction to comply with legal and regulatory requirements.
Data Security
We have implemented appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.
Your Rights
Under applicable privacy laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data in certain circumstances
- Object to processing of your data
- Request restriction of processing
- Data portability
- Withdraw consent where processing is based on consent
International Transfers
Your data is primarily stored and processed in Australia. If we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by posting a notice on our website.
Contact Us
If you have questions about this privacy policy or wish to exercise your rights, please contact us at:
Email: [email protected]
Address: 45 Harbour Street, Sydney NSW 2000, Australia